After you enroll, you will receive an appointment with a Project Access specialty provider as soon as one is available.  For your first visit with a provider, you MUST be scheduled by a Project Access Patient Navigator, but after that you are free to schedule any follow up appointments for the length of your enrollment.  Project Access Patient Navigators will make all appointments for other specialty physician/providers, radiology, or laboratory tests if considered necessary by the Project Access specialty physician you have seen.  Project Access can only provide services through our volunteer network.  Some services may not be available and you may have to wait for an appointment.  Patients will be treated on a first come/first serve basis unless there is an identified medical necessity for more urgent treatment.

Please bring the following information to your appointments:

1. Your Project Access ID card
2. A government issued photo ID
3. Any information you believe will help the medical provider (past diagnostic information or medical records, x-rays)
4. A list of questions for your physician/health care provider to use your time with him/her well
5. A list of your current medications (including amounts and dosage)

Please be on time for your appointments.  Remember, you will be disenrolled from PA-NH if you miss two appointments.  Please be respectful of the time medical providers and their offices are donating for your care.  Missing your appointments delays services to you as well as other patients in need.

Contact the Project Access Patient Navigator.  We can assist with finding discount medication programs.

If you have a medical emergency, we strongly advise that you go to the Emergency Room.  Contact Project Access when you are able to provide an update on the emergency room visit and your current condition.

You may be disenrolled from the program if:

1. You become ineligible for services – for example, gaining health insurance coverage, having an increase in your household income (over 250% of the Federal Poverty Level), or moving outside of the geographic area that Project Access serves.
2. Project Access is unable to reach you to discuss your care
3. You do not show up for your scheduled appointments
4. You do not follow instructions from the Patient Navigator or your healthcare providers
5. You give false information about insurance, income, or other personal data
6. You use medications inappropriately
7. You display abusive behavior to a provider, their staff and/or Project Access staff