Breast Health Navigation Program

1.203.773.0838

63 York Street, New Haven, CT 06511

Eligibility and Referral Information

All patients receive patient navigation services, including: assistance scheduling and coordinating timely appointments for breast cancer diagnostic testing and treatment, reminders for medical appointments, assistance addressing barriers to care, and support navigating the healthcare system.

Uninsured patients receive free breast health services.

All PA-NH patient navigators are bilingual in English and Spanish.

HOW DOES IT WORK?

Step

one

REFERRAL, SCREENING, & INTAKE

Patients must be referred to PA-NH by a healthcare provider. Referred patients are assessed for eligibility. Those who qualify meet with a PA-NH Patient Navigator for an intake assessment.

Step

two

PATIENT NAVIGATION

PA-NH Patient Navigators coordinate timely medical appointments, address barriers to care, and guide patients through the healthcare system.

Step

three

ACCESS TO DONATED CARE

Medical care is provided free of charge through PA-NH’s extensive donated care network, which includes Yale New Haven Hospital (YNHH), Yale Medicine (YM), Northeast Medical Group (NEMG), independent medical practices throughout New Haven, and other local healthcare providers and community partners.

Eligibility

Patient Must Be

18 years of age or older

Patient Must Be

A resident of the Greater New Haven Area (Branford, East Haven, Guilford, Hamden, Miilford, New Haven, North Branford, North Haven, Northford, Orange, Wallingford, West Haven, Woodbridge)

Patient Must Be

Uninsured

Note: Individuals with health insurance coverage may be accepted on a case by case basis. Eligibility will be determined based on other criteria listed here and the patient’s need for navigation to address one or more of the following barriers: language, health literacy, lack of social/emotional support. Insured patients will receive navigation services at no cost, but medical care will be billed to their insurer.

Patient Must Be

Referred from a healthcare provider for breast cancer diagnostic testing or treatment.

Patient Must Be

Below 250% of the Federal Poverty Level

Patient Responsibilities

Patient Must

Patient must maintain regular communication with PA-NH patient navigators

Patient Must

Patient must keep all appointments arranged by PA-NH

Patient Must

Inform PA-NH immediately about changes to insurance status, income, or address

Patient Must

Undergo financial screening every 6 months to re-confirm eligibility

Patient Must

Complete initial and 1 year follow-up interviews

Patient Must

Consider giving back through a testimonial or volunteering

WHO IS ELIGIBLE?

In order to be eligible, individuals must:

Eligibility

one

Abnormal finding on a breast cancer screening (e.g., mammogram, physical exam) or a breast cancer diagnosis.

Eligibility

two

Household income less than or equal to 250% of the Federal Poverty Level (FPL)

Eligibility

three

Living in Greater New Haven; Branford, Milford, Northford, Woodbridge, East Haven, New Haven, Orange, Guilford, North Haven, Wallingford, Hamden, North Branford or West Haven

Eligibility

four

Uninsured (with existing note)

Eligibility

five

Male or female, 18 years of age or older

*Note: Insured patients may be accepted on a case by case basis. Eligibility will determined based on the above criteria and the patient’s need for navigation to address one or more of the following barriers: language, low health literacy/difficulty understanding medical information, and lack of social/emotional support. Insured patients will receive navigation services at no cost, but medical care will be billed to their insurer.

Required Documents

Photo ID

Proof of address in one of the above towns

Proof of household income less than or equal to 250% of the Federal Poverty Level (FPL). *Uninsured Patients Only.

FOR MORE INFORMATION, PLEASE CONTACT US

REFERRAL PROCSS

Who can make a referral

PA-NH referrals must be made by a healthcare provider.

How to make a referral

Referrals may be submitted by fax using the PA-NH Referral Form or electronically through Epic (Yale New Haven Hospital’s electronic medical record system)