Breast Health Navigation Program

1.203.773.0838

63 York Street, New Haven, CT 06511

Eligibility and Referral Information

All patients receive patient navigation services, including: assistance scheduling and coordinating timely appointments for breast cancer diagnostic testing and treatment, reminders for medical appointments, assistance addressing barriers to care, and support navigating the healthcare system.

Uninsured patients receive free breast health services.

All PA-NH patient navigators are bilingual in English and Spanish.

HOW DOES IT WORK?

Step

one

PATIENTS MUST BE REFERRED

Patients must be referred to PA-NH from a healthcare provider. Referred patients are assessed for eligibility and those who qualify meet with a PA-NH Patient Navigator for an intake assessment. Referral forms can be found on our website at www.pa-nh.org.

Step

two

PATIENT NAVIGATOR

Patient Navigators help patients obtain needed services and navigate a complex, confusing, and often intimidating health care system. They also work with patients to remove barriers and ensure access to needed care – for example, by assisting with the coordination of translation or transportation services.

Step

three

FREE CARE IS PROVIDED

Medical care is provided free of charge to patients through the Project Access-New Haven network, which includes Yale New Haven Hospital (YNHH), Yale Medicine (YM), Northeast Medical Group (NEMG), independent medical practices throughout New Haven, and other local healthcare providers and community partners.

Eligibility

Patient Must Be

18 years of age or older

Patient Must Be

A resident of the Greater New Haven Area (Branford, East Haven, Guilford, Hamden, Miilford, New Haven, North Branford, North Haven, Northford, Orange, Wallingford, West Haven, Woodbridge)

Patient Must Be

Uninsured (Note: Insured patients may be accepted on a case by case basis. Eligibility will determined based on the above criteria and the patient’s need for navigation to address one or more of the following barriers: language, low health literacy/difficulty understanding medical information, and lack of social/emotional support. Insured patients will receive navigation services at no cost, but medical care will be billed to their insurer. Please call PA-NH for more information)

Patient Must Be

Referred from a healthcare provider for breast cancer diagnostic testing or treatment.

Patient Must Be

Below 250% of the Federal Poverty Level

Patient Responsibilities

Patient Must

Patient must maintain regular communication with PA-NH patient navigators

Patient Must

Patient must keep all appointments arranged by PA-NH

Patient Must

Inform PA-NH immediately about changes to insurance status, income, or address

Patient Must

Undergo financial screening every 6 months to re-confirm eligibility

Patient Must

Complete initial and 1 year follow-up interviews

Patient Must

Consider giving back through a testimonial or volunteering

WHO IS ELIGIBLE?

In order to be eligible, individuals must:

Eligibility

one

Abnormal finding on a breast cancer screening (e.g., mammogram, physical exam) or a breast cancer diagnosis.

Eligibility

two

Household income less than or equal to 250% of the Federal Poverty Level (FPL)

Eligibility

three

Living in Greater New Haven; Branford, Milford, Northford, Woodbridge, East Haven, New Haven, Orange, Guilford, North Haven, Wallingford, Hamden, North Branford or West Haven

Eligibility

four

Uninsured (with existing note)

Eligibility

five

Male or female, 18 years of age or older

*Note: Insured patients may be accepted on a case by case basis. Eligibility will determined based on the above criteria and the patient’s need for navigation to address one or more of the following barriers: language, low health literacy/difficulty understanding medical information, and lack of social/emotional support. Insured patients will receive navigation services at no cost, but medical care will be billed to their insurer.

Required Documents

Photo ID

Proof of address in one of the above towns

Proof of household income less than or equal to 250% of the Federal Poverty Level (FPL). *Uninsured Patients Only.

FOR MORE INFORMATION, PLEASE CONTACT US

HOW TO REFER A PATIENT?

Requirement

one

Project Access New Haven referrals must be made by a healthcare provider

Requirement

two

Referrals may be submitted by fax using the PA-NH Referral Form or other referral template
OR electronically through Epic (the Yale New Haven Hospital electronic medical record)

Requirement

three

Referrals MUST include relevant past medical history (e.g., imaging, labs, treatment)

With the Support of Sponsors and Community Partners:

PA-NH provides donated medical services to patients of limited insurance status. Patient Navigators assist patients with appointments and navigation of the health care system. Barriers to access are addressed so that physicians can focus on delivering the highest quality care.