1.203.773.0838
63 York Street, New Haven, CT 06511

Our Results

Our Results

Research and Evaluation Program

Project Access-New Haven (PA-NH) collects and analyzes data to evaluate our impact on health care delivery, health care utilization, and patient-reported outcomes.  In addition, we are conducting a pilot project to evaluate the efficacy and feasibility of our patient navigation model for Medicaid-insured frequent users of the Emergency Department.  Finally, we are in the process of conducting a stakeholder engagement and needs assessment initiative that will inform organizational decision-making and program planning surrounding a more formal expansion to the Medicaid population.

Highlights & Accomplishments

PA-NH has served nearly 3,000 individuals, navigated more than 22,000 medical appointments, and mobilized over $50.5 million in donated medical care since opening in 2010.

On average, PA-NH Urgent Specialty Care patients have an initial medical appointment within 14 days of enrollment and show up for their scheduled appointments 97% of the time.

PA-NH patients report increased access to care, improved health-related quality of life, and highprogram satisfaction when surveyed one year after enrollment.

PA-NH and Yale New Haven Hospital were awarded the 2014 Connecticut Hospital Association and Connecticut Department of Public Health’s Hospital Community Service Award for working together to care for medically underserved Greater New Haven reaidents.

  • Patients Served
  • Navigated Medical Appts
Donated Medical Care since 2010 50.5Million
Patients Show Up for Their Appointments 97%
# of Days for Medical Appt after Enrollment 14Days

Awards

PA-NH and Yale New Haven Hospital were awarded the 2014 Connecticut Hospital Association and Connecticut Department of Public Health’s Hospital Community Service Award for working together to care for medically underserved Greater New Haven residents.

The PA-NH Breast Health Navigation Program was awarded the 2016 Susan G. Komen of Southern New England Power of Pink Innovative Program of the Year Award.

Research and Evaluation Program

Our work has been presented at national meetings of the American Public Health Association, AcademyHealth, Communities Joined in Action, Society for General Internal Medicine, and Society for Academic Emergency Medicine, and published in peer-reviewed journals including Health Services Research, Connecticut Medicine, Medical Care, Journal of Health Care for the Poor and Underserved, and Academic Emergency Medicine.

Selected publications & presentations:

  • Capp R, Kelley L, Ellis P, Carmona J, Lofton A, Cobbs-Lomax D, D’Onofrio G. The Impact of Patient Navigation on Emergency Department Utilization and Hospital Admissions for Medicaid-Insured Frequent Emergency Department (ED) Users: A Randomized Control Trial. In development.
  • Capp R, Kelley L, Ellis P, Carmona J, Lofton A, Cobbs-Lomax D, D’Onofrio G. Reasons for Frequent Emergency Department Use by Medicaid Enrollees: A Qualitative Study. Academic Emergency Medicine. 2016; 23(4): 476-81.
  • Kelley L, Spatz E, Cobbs-Lomax D, Ellis P, D’Onofrio G, Lofton A, Carmona J, Borgstrom B, Capp R. Impact of Patient Navigation on Patient-Reported Access/Barriers to Care among Medicaid-Insured, Frequent Emergency Department Users. AcademyHealth Annual Research Meeting, 6/14/15, Minneapolis, MN [Poster Presentation].
  • Capp R, Kelley L, Cobbs-Lomax D, Ellis P, Lofton A, Carmona J, Spatz E, D’Onofrio G. Assessing the Impact of Patient Navigation on Reducing Emergency Department Visits for Adult Medicaid Frequent ED Users: A Randomized Controlled Trial. AcademyHealth Annual Research Meeting, 6/16/15, Minneapolis, MN [Panel Presentation].
  • Capp C, Camp-Binford M, Sobolewski S, Bulmer S, Kelley L. Do Adult Medicaid Enrollees Prefer Going to Their Primary Care Provider’s Clinic Rather Than the Emergency Department (ED) for Low Acuity Conditions? Medical Care. 2015; 53(6): 530-533.