Post Date: 12/4/2017
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.
Under the supervision of the Executive Director, facilitates the delivery of donated specialty care to low income, uninsured and underinsured patients in the New Haven area. Responsibilities include evaluating patients referred to Project Access of New Haven (PA-NH) for enrollment in the program, referring ineligible patients to other sources of medical support, coordinating medical appointments and ancillary services for enrolled patients, coordinating the application process for prescription assistance, reminding patients of appointments, coordinating nonclinical services, and maintaining appropriate documentation of patient contact, referrals, and services provided.
Associates Degree in health and/or human services or related field required, Bachelor’s Degree preferred
At least 1-3 years experience in health care or human service setting. Excellent oral and written communication skills, 1-2 years relevant experience in community health education and/or outreach position. Bilingual Spanish required
Ability to work independently with support and supervision from Executive Director and to also collaboratively and communicate effectively with others, including patients and families, staff, and community health care providers.
Candidate must be able to thrive in a moderately paced, urgent need, complex, health care environment where the Patient Navigator works as a key, valued member of the multidisciplinary team.