1.203.773.0838
63 York Street, New Haven, CT 06511

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URGENT SPECIALTY CARE

All patients receive patient navigation services and care coordination, including; assistance scheduling and coordinating timely medical appointments and ancillary services such as; assistance addressing barriers to care, education and support, free medical care services.

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BREAST HEALTH NAVIGATION

All patients receive patient navigation services, including; assistance scheduling breast cancer diagnostic testing and/or treatment, assistance addressing barriers to care, education and support and treatment services for uninsured patients.

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REACH PROGRAM

REACH stands for Racial & Ethnic Approaches to Community Health. REACH is a national program administered by the Centers for Disease Control and Prevention (CDC) to reduce racial and ethnic health disparities.

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ACCOUNTABLE HEALTH COMMUNITIES (AHC)

The program aims to connect Medicare and Medicaid beneficiaries with community services that address health-related social needs, including housing instability, food insecurity, utility needs, interpersonal violence, and transportation.

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What is Project Access New Haven?

Access

PA-NH increases access to medical care and health-related social services to underserved individuals

Coordination

PA-NH coordinates timely services across the continuum of healthcare for our clients

Equity

PA-NH strives to reduce health disparities and promote health equity in Greater New Haven

Innovation

PA-NH informs and drives innovation in healthcare delivery models for vulnerable and undeserved populations

Dedicated to increasing access to medical care and services for underserved individuals in Greater New Haven.

Project Access-New Haven (PA-NH) is a 501(c)(3) nonprofit organization dedicated to increasing access to medical care and services for underserved individuals in Greater New Haven.  We achieve this mission by mobilizing a volunteer provider network to expand care for uninsured patients and providing patient navigator (PN) and community health worker (CHW) services to help underserved patients access timely medical care and connect with local resources to address health-related social needs.

Accomplishments

Number of Individuals Served by PA-NH
$Mil
Value of Donated Care Delivered to Those in Need
+
Number of Physicians Providing Free Care to Uninsured PA-NH Patients
K+
Navigated Medical Appointments Completed
%
Show Rate for Navigated Medical Appointments

PA-NH Presentations:

We have presented our work at the national conferences of the American Public Health Association, AcademyHealth, Communities Joined in Action, Society for General Internal Medicine, Society for Academic Emergency Medicine, and Association of Oncology Nurse Navigators.

PA-NH Publications:

Our results have been published in peer-reviewed journals, including Health Services Research, Connecticut Medicine, Medical Care, Journal of Emergency Medicine, Academic Emergency Medicine, and the Journal of Healthcare for the Poor and Underserved.

PA-NH Certifications:

Many of our staff are Access Health CT Certified Application Counselors.

Awards

PA-NH and Yale New Haven Hospital were awarded the 2014 Connecticut Hospital Association and Connecticut Department of Public Health’s Hospital Community Service Award for working together to care for medically underserved Greater New Haven residents.

The PA-NH Breast Health Navigation Program was awarded the 2016 Susan G. Komen of Southern New England Power of Pink Innovative Program of the Year Award.

PA-NH was awarded with the New Haven Medical Association Community Service Award in 2019

BENEFITS FOR PATIENTS

  • Patient Navigators coordinate medical care and service
  • Patient Navigators help address issues—such as language and transportation—so that it is easier for patients to obtain care (services available in English & Spanish
  • Care is provided free of charge (when arranged through PA-NH)
  • Shorter wait time for appointments
Project-Access-Helping-The-Community-Navigate-healthcare

BENEFITS FOR PHYSICIANS

  • Volunteers can determine their level of commitment by selecting the number of PA-NH patients they are able to see
  • Patient care is coordinated and administrative “hassles” are eliminated
  • Patients have a high show-rate for appointments (97%)
  • Ancillary services (e.g., diagnostics, inpatient procedures) are available and coordinated by PA-NH
  • Ability to help those most in need in our community

BENEFITS FOR THE COMMUNITY

  • Expanded network of care for underserved patients
  • More efficient and effective use of local health care resources
  • Reduced unnecessary use of the emergency department
  • Improved health and reduced health disparities in the community
Project-Access-Navigate-Healthcare

Our Community Partners